Tens of thousands of energy customers may be unable to switch supplier as energy firms continue to roll out outdated smart meters against the regulator’s orders. The Government wants energy suppliers take steps to install smart meters in every home in Britain by June. However, older smart meters can lose functionality if a customer switches to a new supplier. Energy firms were supposed to stop installing these devices – known as “Smets 1” – in March 2019, in favour of an updated version, Smets 2, which allows switching without losing smart features. Despite this, energy firms have continued to install some 57,499 outdated meters over the past six months, 5,573 of which were installed in January, according to auto-switching site Switchcraft.
Telegraph 3rd March 2021 read more »