More than two million smart metres in the UK are not working, new research suggests, as energy customers continue to feel pressurised into having them installed. Of the nearly 15 million of the devices which were installed by the end of 2018, only 12.5 million were operational, government figures show. This means 2.3 million have been set up for customers but are not working, the BBC reports. Smart meters are used as an alternative to gas and electricity metres, and are designed to make controlling energy use easier. They come with a display screen which shows customers how much energy they are using in money terms and measure usage information is sent directly to energy suppliers so there is no need to have the meter read manually. An £11 billion government plan began in 2016 to rollout 53 million smart meters into homes by 2020, replacing all current gas and electricity meters. By September 2018, energy suppliers had installed more than 13.65 million smart meters in homes in Britain. But research by Which? suggested that the rollout rate was too slow to give every home smart meters by the 2020 target.
Telegraph 14th May 2019 read more »