A drive to help protect consumers from potential risks in the burgeoning market for domestic clean energy technologies, such as batteries, heat pumps, smart appliances, and electric vehicles, has been launched by Citizens Advice alongside trade bodies Energy UK and the Association for Decentralised Energy (ADE). Announced yesterday, the new ‘risk register’ for demand side response (DSR) services aims to identify any gaps in protections for consumers as growing numbers of firms offer home energy flexibility technologies and tariffs in the coming years that are designed to cut costs and emissions from the grid, the groups explained.
Business Green 15th Jan 2021 read more »