Mary Hunter says she was given a promise that improvements to her home would lower her energy bills at no cost to her – and that it was all backed by the UK government. The 86-year-old thought it was a win-win situation, but it wasn’t. She now pays much more for her electricity and has a debt she is supposed to pay for another 21 years. Mary, from Balornock in Glasgow, is one of more than 3,000 Scottish households left with long-term debts after signing up for a new boiler, home insulation or solar panels with Home Energy and Lifestyle Management Ltd (Helms). The Cambuslang-based firm were approved installers for the UK government’s Green Deal drive to improve energy efficiency, which was launched to great fanfare in 2013 but withdrawn two years later. It operated long enough for thousands of Scots to sign up and many are now regretting their decision.
BBC 17th Nov 2018 read more »